- San Francisco, CA, United States
Airtable is a mission-critical system for a diverse set of teams and industries. We build our platform to scale, stay resilient, and deliver delightful user experience all around. Our infrastructure requires thorough thinking, deep research into how things work, and rigorous coding. Our mission is ambitious, but we like to keep our infrastructure simple.
As one of the first dedicated site reliability engineers at Airtable, you will play a critical role in scaling and refining our operational practices. Site reliability engineering begins with building solid automation across the software delivery process, including configuration, provisioning, testing, deployment, and beyond. SREs will also work with software engineers to help understand the way their code behaves in production, and build nontrivial internal tooling to enable this. We also strive for a strong security posture, and SRE will help define and implement operational practices that protect our users. Lastly, of course, our operations team is the last line of defense when incidents happen, and SREs will be part of the team that responds to them.
What you'll do:
- Automate everything: deploys, rollbacks, database provisioning, failovers, and everything in between.
- Design and implement monitoring tooling across the stack, and optimize systems for uptime, performance, and reliability based on the data gathered by this tooling.
- Design and write tests that investigate how our infrastructure handles failure and scaling.
- Research hot-off-the-press CVEs and implement best practices.
- Build occasional product features as appropriate.
- Manage our Elasticsearch cluster
Who you are:
- You're painfully thorough, whether it's scripting bulletproof deployment automation, writing a recovery playbook that an engineer can follow without fail at 3 a.m., or digging into logs and monitoring data to find the root of a problem.
- You're OK carrying a pager and take it seriously, but you take pride when the pager hasn't rung in the past week.
- You've worked with Linux, containers/namespaces, and system automation tools for Unix and cloud platforms.
- You have 5+ years of relevant technical experience, including significant experience with site reliability/devops or server infrastructure engineering.
Airtable was founded on the belief that software shouldn’t dictate how you work—you should dictate how it works. Our mission is to democratize software creation by enabling anyone to build the tools that meet their needs. Creators and creatives around the world use Airtable to do everything from cattle tracking to filmmaking. See our Airtable Universe gallery for examples of what people are doing with Airtable.
People from all walks of life and every corner of the globe use Airtable to get their work done. Over 100,000 organizations run on Airtable—from massive Fortune 500 companies to small nonprofits. They’ve created their own custom software for everything from managing viral video production, to planning UX research projects, to handling lost and found items at music festivals, to saving endangered languages ( https://try.airtable.com/case-studies ).
We're sweeping across certain industries: for instance, in the media vertical, our paid customers include Netflix, Buzzfeed, Condé Nast, Group Nine, HBO, Starz, Spotify, Hearst, Time, NYTimes, and CBS. Other innovative companies like WeWork, Clover Health, and Zapier are powered by Airtable nearly wall to wall, and we're a major part of their ability to innovate at scale.
We recently raised a Series D, bringing our total amount raised to $355M in funding from notable investors including Benchmark, Thrive, Coatue, CRV, Caffeinated Capital, Freestyle Capital, and D1.
We love polymathic people with open-mindedness and intellectual curiosity.
Our Engineering Values: - Bonded by Love for Product - High Quality Code Base - Start-to-finish Ownership - Actively Practices Inclusion - Open Communication - Eats Lunch Together - Flexible Work Arrangements
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