Engineering Director

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of the payments industry. American Express is looking for strong leaders to be part of high performing teams that will build and support our next generation platforms. If you have the talent and passion to drive innovation and deliver at a rapid pace, with deep hands-on experience in areas of real-time, highly available, cloud-native application development, join our engineering teams to transform our systems.

Your primary responsibility is to lead the development of our next generation distributed platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.

Function Description: American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of the payments industry. American Express is looking for strong leaders to be part of high performing teams that will build and support our next generation platforms. If you have the talent and passion to drive innovation and deliver at a rapid pace, with deep hands-on experience in areas of real-time, highly available, cloud-native application development, join our engineering teams to transform our systems.

Purpose of the Role: To lead the development of our next generation distributed cloud-enabled platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.

Responsibilities: Provide technical leadership to deliver software solutions that exceed customer and stakeholder expectations. You will constantly pursue and learn industry leading/innovative solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems. Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and delivery methodologies. Engage with developers in day-to-day activities and helping in review of design, coding and the SDLC tasks. Stepping into code where and if needed and be a hands-on leader Ensure on time product releases that are of high quality, enabling the core vision of next generation card processing systems compliant with regulatory requirements. Promote a fun and high engagement culture, with a result orientated focus. Hire, mentor, motivate and retain the best talent. Collaborate with peer technology and product teams across different locations. Leading a team in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks (Java, Vert.x, Node.js, React, Cassandra, Kafka, Java, Mainframes, Oracle, DB2, REDIS etc.) Communicate to senior leaders with regard to strategy direction and changes. Experience in building fault-tolerant, scalable solutions that are performed at a global enterprise scale Good knowledge of Service Oriented Architecture design principles, microservices and event driven architectures Critical Factors to Success: Excellent judgment and constant pursuit of higher standards, a passion to build and champion high efficiency teams. Is aware of the latest details of the business & technology trends Expects and drives innovation Has passion and convictions and the innate ability to inspire passion in others Self-motivated and results oriented Out of box thinking

Past Experience: Overall 12+ years of experience in developing and delivering leading–edge software solutions coupled with a proven experience in building teams from scratch and growing individuals into leaders.

Academic Background: Bachelor’s Degree in Computer Science, Computer Science Engineering, or related field required; Advanced Degree preferred.

Functional Skills/Capabilities: Excellent verbal and written communications skills required, with the ability to create and deliver effective presentations to leadership across the organization Proven ability to influence and drive delivery across a geographical distributed organization Experience attracting, hiring and retaining top engineering talent.

Technical Skills/Capabilities: Experience with applications with high throughput and low latency needs. Experience building highly available and low latency distributed systems. Experience building systems as service-oriented architecture and/or micro-services architecture. Knowledge of Platforms: Hands on development experience in modern technologies - Java, Go, Vert.x, React, Envoy, gRPC, ProtoBuf, JSON, etc. along with strong knowledge on databases including NoSQL DBs like Couchbase and Cassandra, J2EE Experience in CI/CD tools like Git, Bitbucket, Jenkins, Bamboo, Kubernetes, etc.

Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.