Atlassian (Statuspage Team)

San Francisco
501+ Employees
501+ Engineers
$100M+ Funding
Exited (IPO)

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira, Confluence, Bitbucket, Trello, Statuspage and now Stride.

Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

We are currently hiring for our Statuspage product.

Statuspage (https://www.statuspage.io/) is at the forefront of reshaping incident management & helping customers turn downtime into a great customer experience. We withstood the S3 and DYN outages and are building to withstand the next great Internet event. We’ll stay up when our customers are down!

Atlassian (Statuspage Team) photo 1 Atlassian (Statuspage Team) photo 2 Atlassian (Statuspage Team) photo 3 Atlassian (Statuspage Team) photo 4 Atlassian (Statuspage Team) photo 5

Why join us?
  • With just under 25 people on the team today, Statuspage functions as a small start-up within Atlassian. It’s a set up that allows us to be hands on through all aspects of the development cycle, while ensuring we’ve got the resources to focus on shipping quality software, fast..

  • We’re big believers in agile and empower our developers to take features from concept to launch—working closely with product management and design every step of the way. Coupled with an SRE approach to delivery, we’re able to move quickly and iterate through continuous dev cycles. Better said: two minute build times are the norm here.

  • Joining the Statuspage team means you get to play with some of the latest tech as part of a tight-knit, fast-moving team. You’ll be shipping live code into production starting week one.


Engineering at Atlassian (Statuspage Team)
Engineering team and processes

Our engineering team is still small so every engineer has a lot of impact. We’re split into sub-teams that swarm on features and take them from concept to launch. We work in one week sprints and engineering works closely with PM and design to make sure we’re building the right thing and that we’re delivering a quality product, on time. Everything goes through pull requests but once you have two approvals you’re good to merge to master, wait for the two minute build to go green and deploy to production, which you’ll do multiple times a day.

Technical Challenges

Statuspage is used by many of the worlds top 1000 SaaS providers. This means that we have a responsibility to be up when these providers may be down. Resiliency is a core Statuspage feature. The nature of the business means that we have very inconsistent and spikey traffic. During a large, Internet-wide event we can see our traffic increase by a thousand fold. Building a service that can withstand these requirements and that can stay up while the rest of the Internet is down provides a unique set of technical challenges.

Projects you might work on
  • A recently completed project was adding an uptime showcase to public and private facing status pages. This new feature allowed our customers to not only communicate their downtime but to showcase when they're doing well by highlighting their component-based uptime. The feature work spanned the entire application from new data models to an new admin to change the status pages themselves. Within 2 months of launch we're seeing the feature adopted by 27% of all of our customers

  • Another, more ops focused, project we completed this year was moving our infrastructure from AWS Chef-based to an AWS Docker-based setup. This project was a huge infrastructure change that brought us a ton of improvements. The change allowed us to move to blue/green deploys with 1 minute rollbacks. Being docker based we can now rollout Ruby/Rails/Library updates by changing a single line in code and letting our tests verify the change. As part of the work we changed the way we did network ingress, added a cluster of Varnish nodes, clustered our pgbouncer and more.

Tech stack
Ruby on Rails
AWS
Varnish
Redis
Elastic Search
VTM
Memcached
Terraform
React
JavaScript

Working at Atlassian (Statuspage Team)

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It's the unique contributions of all Atlassians that drive our success, and we're committed to building a culture where everyone can thrive and find meaning in their work. Check out our core values here: https://www.atlassian.com/company/values

Generous Vacation

We use 'vacay your way' which means, unlimited time off. At Atlassian, each employee has the flexibility to choose the amount of paid time off that they need, as well as the timing of their time off.

Free Food
Pet Friendly
Maternal/Paternal Leave
Flexible Hours
Relocation
Workshops/Conferences

Learning & going to tech conferences is valued and Atlassian's are given a $3K budget per year to do that kind of thing.

Health Insurance

Atlassian pays 100% of all medical, dental, and vision premiums for you and any dependents you choose to enroll starting day one.

401(k) Contribution

Working hard should equal a relaxing retirement. We want to make sure this holds true for each and every Atlassian. That is why we provide a 401(k) plan that is second to none. The plan includes 100% dollar for dollar match up to 4% and all of your 401(k) funds are 100% vested at all times.

Transportation

If you are commuting to work using public transportation or paying for parking at work, we want to help you out! We offer a pre-tax transportation and parking plan to help save you money.

Philanthropic Contributions

All Atlassian employees get 5 days of foundation leave per year to give back to the community by taking off and volunteering at a charity of their choosing.

We created the Atlassian Foundation with the vision of helping make the world better. As a company, we contribute 1% of annual profits, 1% of employee time, and 1% of company equity to the foundation. Read more here: https://www.atlassian.com/company/foundation

Gym/Fitness

We give our employee $600 toward any health or fitness related costs such as gym memberships, classes, and even an Apple Watch.


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