Clutter

The LeadGen team owns optimizing the user experience for new customers. We’re focused on all parts of the funnel. We build features and test experiences that enable us to understand consumer behavior and interests, make sure Clutter (and storage more broadly) are accessible to as many people as possible, optimize the sales process to service more customers and iterate on the booking storage experience to make sure our customers’ needs are properly met.

The Growth team’s goal is to accelerate profitable growth in the business to help Clutter achieve its broader mission. We impact the broader Clutter culture by focusing on experimentation and analysis while moving very quickly. We're building a revenue yield management system that is integrated across pricing, promotions and customer acquisition and overall creating the best consumer experience to solve people's stuff problems at scale.

The Supply Chain team’s goal is to optimize the process of picking up, storing, and returning items for our customers. We solve problems across operations research, machine learning, and mobile UX. From automating forklift traffic through our warehouses to predicting how much time it will take to pack each customer's home, we're using technology to build a world-class logistics platform.

Our Customer Experience team spends every waking moment thinking about delighting customers. We aren’t in the business of meeting expectations - we want to exceed them. Our team has built multiple customer-facing applications that augment the Clutter service we deliver in customer’s homes. Unlike other storage and moving companies, we allow our customers to see their inventory, book appointments, and pay bills online.