FullStory

101 - 250 Employees
51 - 100 Engineers
$50M - $100M Funding
Series C

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

Active Roles
Why join us?
  • Leadership. Founded by ex-Google engineers who continue to innovate and push themselves to build a better workplace. That Google influence runs deep, from tech stack to company culture (well, the parts that we liked the most anyways). We're kinda like them, except you actually see the impact of your work.

  • Watchwords. FullStory's watchwords are organic, and they truly influence every piece of the business —from the product to the people. Empathy, clarity, and bionics truly embody who we are. (btw, we know it sounds like corporate jargon, but it really is true and we can't wait to prove it irl!)

  • Balance. This team is refreshingly understanding of when 'life happens' — planned or not! Unlimited PTO is actually a thing here, and if you've got an unexpected event, your coworkers have your back. We're all in this together (work, and life).

  • Growth. We're doing pretty well for ourselves and we want to take you for the ride. From enterprise customer size (and $$) to adding 125 people to our team over the next year, everything is movin' on up. Additionally, we take care of our own. We want to make sure that as the business grows it benefits our employees (from upping a 401k match to adding learning subsidies to creating clear paths for career development).


Engineering at FullStory
Technical Challenges

The very nature of FullStory involves an exciting combination of technical challenges:

  • -high scale recording, data analysis, and indexing, while minimizing costs
  • -low latency search and analytics
  • -unusually insightful data science and related visualizations
  • -an extremely lovable app (and even lovable APIs) to bring it all together
Projects you might work on
  • Conversions! Our newest feature, a joint venture between engineering and data science :) https://www.fullstory.com/conversions/

  • Recording, Inputs, and Replay! This is the backbone of FullStory, it's what keeps all the other trains running. Help us continuously improve with privacy and security at the forefront. https://www.fullstory.com/features/#Record

  • Native Mobile (coming soon)! Traditionally FullStory has only been functional on web apps, but that's all changing. Come help us continue to provide a world class

Tech stack
Google Cloud
Go
Kubernetes
React
React Native
JavaScript
TypeScript

Working at FullStory
  • One word — autonomy.
  • Second word — empathy.
  • Third word —👐 FuLlStOrY. 👐
  • Jokes aside, we want people to be motivated to do what needs doing while we provide the necessary resources to do your job. This is the foundation the company has been built on, which has greatly benefited our employees (remote + Atlanta HQ). All of this autonomy is genuinely surrounded by empathy. We want you to be successful here, and we also realize life happens when you least expect it. If something comes up, your coworkers are here to help out and you can honestly rely on them to do so.
Other

Remote work is a GOOD thing! It's also something we take seriously and have been very thoughtful about. In fact, our founder Bruce worked from San Diego for a few weeks to A/B test what being a remote employee at FullStory really felt like. We're always inclusive of the remote team, from having every conference room outfitted with a TV and Chromebox to consistently opening up our All Hands to remote presenters and questions. Plus, our HQ team can work from home whenever, so there's no weirdness there.

Work from Home

We're really well equipped for almost every employee to work from home whenever they need to, but that also means that our remote workers will have ATL based remote buddies! Those ATL based folks who work from home also get a taste of what working remotely is like, which really elevates the level of empathy to be inclusive.

Flexible Hours

No one is going to give you the stink eye if you leave at 4:59pm. You're an adult, and you know how to manage your own time.

Generous Vacation

Unlimited PTO (and the real kind, not the but I'm still going to Slack you repeatedly until you answer my question kind).

Maternal/Paternal Leave

Minimum 6 weeks parental leave for ALL new parents.

Health Insurance

99% premium coverage for full-time employees, 75% for any dependents — which is unheard of for a private company of our size. Additional bonus: these aren't through rinky dink companies! We work with United Healthcare & MetLife.

401(k) Contribution

We offer a 401k match of up to $4800 annually, and that vests immediately. Worth noting— this benefit has continuously increased as FullStory has succeeded, just another sign of 'putting our money where our mouth is.'

Philanthropic Contributions

#FullService is our internal volunteer org. We've had a wide range of causes we've supported, from animal shelters to cancer walk fundraisers to supporting a local ATL charity built on providing medical financial relief to our friends in the hospitality industry.

Beautiful Office

Our office is a renovated Kroger, so it's always fun to guess which aisle you're on while you're walking around. The entire space is very purposefully built out, meant to provide an open work environment that builds community but still includes plenty of areas to squirrel away if you need to be heads down.

Free Food

We've got communal snacks, drinks, and booze in the office alongside occasional lunches for All Hands meetings, too!

Workshops/Conferences

Beyond the conferences that FullStory has sponsored (GopherCon, Activate, Grace Hopper to name a few) there is also a learning stipend provided to every employee. This could definitely be used towards any workshops or conferences, plus Atlanta is a hotbed for technical conferences. We've hosted DevOps Days, Hopper Ones, and tons of others!

Relocation

Love ATL as much as we do? We'll help out with relo costs, just give your recruiter a heads up and they can arrange.


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