Senior Site Reliability Engineer

Overview

ID.me is the most trusted digital identity network, providing mobile and online identity verification technology in the U.S. for commercial and public sector partners. Our mission is to make the world a more trusted place by facilitating transparent and efficient interactions between people and organizations. As a technology company relentlessly focused on helping our members achieve more with their digital identity, we want to ensure we are inclusive, safe, and secure.

ID.me is looking for a Senior Site Reliability Engineer to add to our rapidly growing engineering team. If you love innovation, here's your chance to make a career of it by advancing the digital identity ecosystem. We are seeking a talented Senior SRE who enjoys the challenges of load, scaling, and stress testing our infrastructure for our 33 million users!

Responsibilities

Collaborate with our growing DevOps team to build and iterate on our infrastructure to improve reliability and performance Identify and measure measure performance and any backend system weaknesses through load testing and monitoring app performance Troubleshoot and debug system issues, helping to determine how to prevent them in the future Assist in remediating audit and compliance findings (SOC2, ISO, FedRAMP, FICAM) Participate in on-call duties for production issues

Qualifications

At least 3 years of experience in app monitoring and load testing on large scale systems Strong familiarity with SRE Concepts, Chaos Engineering, Mean Time to Detect (MTTD), and Mean Time to Restore (MTTR) Experience in Linux/Unix administration and scripting (ie Bash, Python, and/or Ruby) Previous or current application development experience Familiarity with cloud technologies (ie AWS, GCP, and/or Azure)

Bonus Experience

Familiarity with STIG guidelines and systems Experience with security compliance and audits (ie FICAM/FedRAMP)

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.