Senior Product Engineer

San Francisco

Intercom


Role Location

  • San Francisco

Employees

501+ people

Address

55 2 Nd St Ste 400
San Francisco, CA, 94105, US

Tech Stack

  • Ruby on Rails
  • Ember.js
  • React
  • MySQL
  • Elastic Search
  • Redis
  • AWS
  • DynamoDB
  • Redux

About Intercom

The way businesses talk to people online today is broken. Intercom is fixing it.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

Today more than 30,000 businesses use our product to connect with a billion people worldwide. We have over 600 employees between our San Francisco headquarters, Chicago and Sydney support offices, and Dublin and London R&D office. In March of 2018 we closed our Series D and raised $125M bringing our valuation to $1.275B. Mary Meeker from Kleiner Perkins led that round and joined our board as an observer. To date, Intercom has raised $241M in funding.

Company Culture

Our culture is open and friendly and inclusive - and this is something we are proud of. 🙌

We are optimistic, passionate and positive. We like people who can stay focused and work hard and who are confident, yet kind and humble. We like to experiment, sometimes inventing things for the first time, but we stay pragmatic, starting small and simple in everything we do. We love people who genuinely want to learn and grow and take bets on high potential engineers on rapid trajectories. We’re opinionated by default, for example we run LESS software and ship continuously. We’re technically conservative and like to keep it simple, but where it means building better products we’ll double down on new technology like machine learning in a pragmatic way.

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