We are a subscription commerce business delivering enjoyable weekly experiences by mail. We have two brands currently, Letterjoy (weekly historic letters), and Dear Holmes (mail-based mysteries).
Why join us?
Join a profitable bootstrapped business with customers who love us, 80% YOY revenue growth, and a three year operating history.
Enjoy unparalled independence, see the impact of your work immediately & work every day on tools that matter for our operations & ecommerce teams.
Join a mission-driven company focused on delivering fun & educational offline experiences to as many households as possible.
Engineering at Letterjoy
You'll be the first full-time member of our engineering team (other than our CEO), with autonomy to develop processes that fit your workflow and adopt tools that you find to best suit the job at hand.
In 2020, we built the first version of our live-tracking system for First-Class letters. In 2021, we're working to make better use of the millions of data points we receive from USPS to provide our customers with more transparent information on their letters, and our operations team with better aggregate data on the status of mailings once they leave our doors.
You would get to work on a new optimized checkout flow that adapts itself to the personalities of each of our brands, and guides customers through the intricacies of a mail-based product. You would also get to work on the referral, gamification, & retention tools integrated with that flow.
You would help redesign the interface of our customer support & fulfillment tools to better fit their purpose, and to design useful data dashboards in which members of the team can track individual KPIs.
You might work on process automation, automated quality assurance, & programmatic marketing tools.
Working at Letterjoy
We're a small, agile team, with minimal hierarchy or forced formality (and very few meetings). We're here for each other when needed, but otherwise you'll be given the independence to do your job your way.
Candidates located in our near Washington, DC can access a fitness center in our office building.
We care about productivity, not hours. Do your job when and where you want, so long as you do it well.
Work from Home
We provide a cash health stipend to full-time employees. As the team grows, we may offer group coverage.
Interested in this company?
Skip straight to final-round interviews by applying through Triplebyte.