Engineering Manager - DevOps

East Bay, CA, United States, Los Angeles, CA, United States, New York, NY, United States, Remote, San Francisco, CA, United States, Silicon Valley, CA, United States • $170k - $180k


Role Locations

  • East Bay, CA, United States
  • Los Angeles, CA, United States
  • New York, NY, United States
  • Remote
  • San Francisco, CA, United States
  • Silicon Valley, CA, United States


$170k - $180k


251 - 500 people


185 Berry St Ste 6100
San Francisco, CA, 94107-1741, US

Tech Stack

  • Node.js
  • PostgreSQL
  • AWS
  • AngularJS
  • Elixir
  • Go
  • React
  • Docker
  • JavaScript

Role Description

Engineering Manager, DevOps ENGINEERING | REMOTE: CA, TX, MI, PA, NY, IL Our team builds APIs that power the offline world. We started with our print and mail API, which helps developers programmatically send, route, and track physical mail at scale. Since addresses are the gateway to the offline world, our second API is address verification, which helps people make sure the things they’re sending actually get there. Customers and developers love our products, and we’re growing fast to meet their needs. We offer remote working opportunities in California, Texas, Michigan, Pennsylvania, New York, and Illinois. You can also work onsite at our San Francisco headquarters.

By building tools and services, the DevOps Engineering Team at Lob gives our engineers fabulous superpowers that help them get more done with less work. We work to enable a DevOps culture that makes it easy for individual teams to move fast while adhering to our best engineering practices. We follow an Infrastructure-As-Code philosophy with Terraform that makes managing secure, scalable, and auditable resources trivial.

The DevOps team believes that our job is to enable everyone else to meet their needs, not to dictate what can and can’t be done. As the Engineering Manager for the DevOps Engineering team, you’ll build a team that can scale up this culture as our staff and business grow.

As the Engineering Manager for our Platform team at Lob, you'll Work with engineers, PMs, and stakeholders throughout the company to define and prioritize our needs as we grow. Apply your technical expertise and collaboration skills to help DevOps engineers research, design, and build projects that make us more agile, secure, scalable, and resilient. Contribute to our growing devops culture through your values based leadership. You will spend some portion of your time hands-on coding. You should be able, willing, and capable of shipping code when appropriate. Our teams primarily use Go and Node.js. Be a coach and sounding board for the DevOps engineers, rather than telling them what to do. We see engineering management as a support role: you will help your team build problem-solving muscle by practicing active listening, asking good questions, and giving actionable, timely, kind feedback. Partner closely with our security team to ensure that our products are secure by default. Recruit, hire, engage, and retain the best problem-solvers and collaborators in the world. You’ll be responsible for building diverse, inclusive teams, where everyone feels comfortable and safe being themselves at work. Work with our Engineering leadership and other Engineering Managers to define the culture of our engineering management team. We are building a place where Engineering Managers collaborate with each other to make the Engineering organization as healthy as we can. For this role, we're looking for... At least 1-2 years of experience as a manager or tech lead (preferably with direct reports). We’ll want to hear how your teammates developed and grew under your leadership. A track record of successful DevOps/platform-related project delivery. You’ve done engineering work at the senior level, solving complex technical challenges at web-scale. You’ve had to weigh difficult trade-offs and live with your decisions, and you can tell us what you’ve learned from them. Some experience working with microservice ecosystems in a cloud-native environment. We run our services in containers, with a healthy smattering of serverless mixed in. We are heavily using Amazon Web Services (AWS). Specific experience with AWS (or GCP, or Azure) will be helpful in this role. Great communication skills. You should be able to explain your approach and the impact of your work to non-technical stakeholders in a way that is clear to them. Since great engineers come from lots of diverse backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a business setting. We’re not just building a platform to make the world programmable. We’re also designing a great place to work.

About Lob Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.

Perks Health benefits for you and your dependent(s) Healthcare Flexible Spending Accounts Unlimited vacation policy Commuter & Parking benefits (includes monthly stipend) Remote/distributed, in-office and work from home accommodations Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!) Paid parental leave Free lunch, dinner, and snacks 401K Dog-friendly office Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Forbes 30 Under 30 - Enterprise Technology 2017 #61 on Y Combinator's Top Companies List 2018 #26 2018 Fastest-Growing Private Companies, The Business Journals

About Lob

Lob provides the building blocks for developers to automate the offline world. Enterprise companies use Lob’s suite of APIs to mail fully dynamic and personalized customer communications with print media. We provide insight into deliverability with piece-by-piece tracing and utilize our proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.

Founded in 2013 and based in San Francisco, Lob is venture backed by Y Combinator, Polaris Partners, Floodgate, and First Round Capital.

Find out more about Lob and what we’re up to by following our blog: or visiting our website:

Company Culture

We’ve been as deliberate about designing our culture as we are about designing our product. This means we’ve explicitly named and defined the behaviors that make our company culture special. We give them weight by using them to make decisions about hiring and career progression. We also use them as a framework for giving each other props at our all-hands meeting; calling out and publicly appreciating when people exemplify our values keeps them relevant every day.

Lob's Values:

  • Curate Experiences

  • Be an Investor

  • Strength in the Collective

  • Power in Diversity

  • Be a Scientist

  • Get (sh)it Done

  • Draw the Blueprint

Engineering at Lob is unique because it is characterized by two themes:

We have great technical judgment

  • We interpret business problems to engineering designs and code that are easy to reason about and can be changed without fear.
  • We make decisions that are appropriate to the scope of the project at hand. How scalable or performant should our code be? What languages, frameworks, and data stores be used? The only right answer at Lob is it depends.

We are world-class collaborators and communicators

  • We strive to create mental clarity at every step in the process of building and shipping code—whether we're researching user needs, defining project requirements and deliverables, building prototypes, or scaling out production applications.
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