Mark43

remote, ny
101 - 250 Employees
51 - 100 Engineers
$50M - $100M Funding
Series C

Are you dissatisfied with the state of community/police relationships? Do you want to be part of the solution? Well we are looking for highly talented and incredibly motivated people to help us tackle these issues and find solutions that move us forward!

Mark43's technology is bringing new levels of efficiency, transparency and accountability to public safety agencies that have never existed before. Our Computer Aided Dispatch software is being used by 911 Dispatchers and First Responders to improve safety, communication, and efficiency in emergency incident response. Our Records Management System is improving transparency and accuracy within report writing which can help promote law enforcement accountability, while also providing communities more reliable and useful access to information they need.

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Active Roles 1 more active role

Why join us?

  • Our responsibility as a company only continues to grow as more and more communities begin to rely on our platform to ensure their safety. At Mark43 we are literally getting ambulances to crime scenes more quickly, helping detectives close more cases, and have spun up an entire team to make sure we're not only supporting public safety, but corresponding communities as well. The positive impact we can make as a tech company is unparalleled and we don't take that lightly!

  • Mark43 is building new stuff! We are continuing to improve the safety and quality of life for all by expanding our product capabilities to allow the dispatch of other forms of emergency response (Fire, EMS, Mental Health professionals) as well as building new tools focused on increasing community engagement with Law Enforcement.

  • Mark43 is coming off our biggest sales year yet and we've recently broken into the international market. Our list of clients include cities like Boston, Seattle, Washington D.C and Atlanta.

  • A strong list of investors lead by General Catalyst, Spark Capital and Breyer Capital.


Engineering at Mark43

Engineering team and processes

Our engineering team operates on a project-based structure with two week sprints and lightweight Agile ceremonies. Teams are assembled at the beginning of the quarter and each engineer works on one or two projects throughout the course of a quarter. We utilize peer code review before merging code to our master branch and QA verifies changes before merging. Sprint planning starts off the sprint and a quick retro ends each sprint. Major code deploys happen quarterly and patches happen weekly as needed. We have a dedicated scrummaster and each project has representation from engineering, product, and qa.

Technical Challenges

As the premier platform for First Responders, we deal with unique challenges in a mission-critical system. From the moment a citizen dials 911, our people and platform work diligently to identify the caller's needs, determine their location, and get the right first responders on the way to help. We have unique technical challenges resulting from the occasionally connected nature of our First Responder devices in the field, the intricacies of pin-pointing the location a caller with an emergency, showing dispatchers all of the events going on in their city, processing reports for first responders, and managing dozens of live integrations with 3rd parties who support our first responders. All of this happens 24/7/365 with no downtime windows.

Projects you might work on
  • You would directly impact how our customers use the data they collect through our compliance dashboard. This tool provides a way to aggregate information from several months worth of reports, so that it can be shared with state and federal level agencies. This data is what drives government statistics on crime related domestic violence, stop reporting, and other critical issues, which can lead to improvements in policing practices or new legislation.

  • You would help us scale by enabling our customers to tailor our product to their needs without in turn needing to scale the codebase and engineering team. How? Working on this project involves systemic, abstract thinking about what application platforms are and how integrity is maintained during development. We are figuring out ways to allow users to build a data graph without artificial limitations. And, we are giving users the ability to dictate application logic without the need for a software engineering skillset.

Tech stack
Java
React
Kotlin
JavaScript
AWS
Azure Cloud
MySQL
ElasticSearch
Kubernetes

Working at Mark43

At Mark43 our mission comes first and we thrive to create a workplace dedicated to supporting and bettering public safety. We are a team that respects and embraces ideas, we are motivated by pursuing excellence, rather than the prospect of personal gain.

Diversity and Inclusion

A crowd favorite at Mark43 is our new hire meet and greet sessions. It's a casual way to welcome every new hire to the organization and learn more about their work experience and views on life. Our in-depth onboarding process introduces all employees to various aspects of the organization and highlights the value that every position at Mark43 holds.

Mark43 has various committees that are dedicated to bringing diversity of thought into our organization. We also offer the opportunity to be a mentor to underrepresented youths through programs like Year Up .

Connect with our team during your hiring process

As part of our commitment to an inclusive workplace, we are happy to offer prospective engineers the chance to connect with our engineering employees who come from underrepresented backgrounds. It’s a way to get a better sense of our team and what it might be like to work with us.

If you’re interested in connecting with our team, be sure to bring this up during one of our introductory calls!

Perks & benefits
  • Generous Vacation

    Unlimited paid time off

  • Gym/Fitness

    We provide reimbursements for gym memberships through our insurance provider. We also offer free memberships to Aaptiv and Physera.

  • Maternal/Paternal Leave
  • Flexible Hours
  • Health Insurance

    We provide full medical and dental coverage as well as free access to One Medical. We also offer mental health resources like Ginger and Headspace.

  • Team Activities
  • Work from Home

    We offer the ability to work 100% remote or out of any of our office locations.

  • Prioritizes diversity in hiring
  • Serves underrepresented populations

    We are making sure that communities have a voice in how public safety technology is being used to serve them.

  • Social impact driven
  • LGBTQ+ friendly
  • Dedicated Human Resources team

Interested in this company?
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