Mongoose

remote
51 - 100 Employees
< 10 Engineers
Private Funding
Private

Mongoose is a conversational software company focusing 100% on higher education. We make Cadence (a text messaging platform), Harmony (a virtual-assistant chatbot), and most importantly, we make our clients happy.

We’re on a mission to help colleges & universities improve communication with students through smart, high-quality products that personalize & improve the evolving student experience. Our products are used by over 600 institutions and help reach millions of students each month, while also alleviating burden on overworked university staff.

Mongoose photo 1 Mongoose photo 2 Mongoose photo 3 Mongoose photo 4 Mongoose photo 5

Why join us?

  • We are a product-led organization with empowered individuals. Our product, design and engineering teams work together across the development lifecycle to solve real, relevant problems - allowing everyone to bring their ideas, do their best work and shape the solutions we deliver.

  • We’re growing - fast and we need your help. Our product is mature, in production, and relied upon by thousands of users every day. The work we ship is used immediately, providing us a wealth of rapid feedback and the satisfaction that comes with making an impact.

  • We are customer-obsessed, mission-driven and all-in on higher education. We call it Client Love, and it’s why we show up every day. We believe that we succeed only when our customers do, and it’s the tie that binds us all together.


Engineering at Mongoose

Engineering team and processes

Our product development teams are made up of product managers, engineers, and designers working together. Each is empowered to bring their unique skills and experience to each project, and contribute to the overall direction of the solution and our products.

Our product team, having completed market research, interviews, analysis, and consolidation of all our feedback, brings a brief to the team - containing a problem to solve, a forgiven persona with a set of goals, and all the context and background needed. The team ideates the solution as a group and then executes the plan together, following agile and lean best practices. We hone our process with the aim to efficiently and safely provide value to our customers: Reducing work-in-process to stay focused, PR code review processes, and continuous integration with one-click deployment to production.

We split up our engineering roles between front-end and back-end focus. Front-end engineers specialize in JavaScript, HTML, and CSS across our web and mobile applications and bring a strong sense for UX. Our back-end engineers focus on API and service development, data management, infrastructure, and DevOps.

Technical Challenges

Our biggest challenge is the balance of building and maintaining a system that can manage the complexity and scale of processing millions of text messages, while providing simple and exceptionally useful tools for staff to efficiently have conversations with those that need it most.

Tech stack
C#
.NET
Azure Cloud
JavaScript
Vue
AngularJS
HTML
CSS
SQL Server
Vue.js

Working at Mongoose

At Mongoose, we’re committed to building a company that’s focused not just on the bottom line, but also on the happiness of our customers and employees. Our values define us & guide our decisions and actions as a company:

1) We are customer-obsessed

Client Love is our top priority. We strive to be a partner, not a vendor. We succeed when our customers succeed.

2) We have a bias toward action

We are relentless when pursuing our goals. We are fast-paced and determined. We make the best decisions within time or resource constraints.

3) We value and trust each other

Team Love makes Mongoose tick. The whole is greater than the sum of all parts. Collaboration is key. The best idea doesn’t have to be my idea.

4) We have high standards (for our customers, ourselves, and the company)

We take ownership and accountability. Our work is a direct reflection of our dedication. We do not settle.

5) We are intellectually secure

We are curious; we ask questions; we are receptive to the answers. Experimentation and risk-taking help us grow; failure is a learning opportunity. We seek continuous growth and development for ourselves and the organization.

Diversity and Inclusion

Our team thrives in an environment where each individual can come to work as their full self, regardless of age, gender identity, race, sexual orientation, ability, or perspective.

Women represent over half of the Mongoose team, including our leadership team, compared to a 27% average representation across the industry. We are proud to foster an inclusive space where our LGBTQ+ employees are welcome and comfortable.

We are dedicated to building a company that reflects the diversity of our customers and communities. We aren't the diverse company we aspire to be yet, but we will continue to hold ourselves accountable to our community.

We at Mongoose believe that a diverse team is essential for innovation and sustainability. We are continuously evaluating and improving upon our hiring strategies to access an adequate and diverse pool of applicants.

Perks & benefits
  • Generous Vacation
  • Free Food
  • Beautiful Office
  • Maternal/Paternal Leave
  • 401(k) Contribution
  • Flexible Hours
  • Health Insurance
  • Work from Home
  • LGBTQ+ friendly
  • Workshops/Conferences
  • Team Activities

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