Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise-grade SaaS platform serving 400+ retailers like Sephora, Neiman-Marcus, Crate & Barrel, and GameStop, Narvar drives brand loyalty at scale by enabling immersive and emotional post-purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.
Large scale — 30% of all retail e-commerce in the USA is already happening on our Narvar platform.
Better customer experience — Narvar helps retailers champion their customers at every step of the journey. This makes them feel special and creates a much better experience.
Great culture — We care about making our team happy and productive. We offer flex time off, free lunches, stocked kitchens, socials, volunteering and great benefits
- We handle the communications platform for all our applications. It's hugely important to be able to scale any feature or app to service many users, apps, etc.
- We deliver more messages than any other existing bot application on Facebook Messenger
- Ensuring full uptime
- Guarding against cross-client miscommunication
- We've created our own native live chat application. Ensuring performance and uptime are very important challenges for us.
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