Next Caller, a Pindrop Company

11 - 25 employees
< 10 engineers
Private funding
Series a

Next Caller is a Y-Combinator company with the mission of creating a positive customer experience through real-time call verification technology. Fraudsters cost businesses time and money, and make life more difficult on real customers - whether that's outright stealing cash or making the authentication process during a phone call more time consuming. Next Caller verifies good callers and detects spoofed calls to make businesses Spoof Proof™ - flagging high-risk calls within milliseconds.

Why join us?

  • 250% growth in the last year.

  • We were New York City's first production deployment of AWS Sagemaker, AWS's ML product.

  • Our engineers are talented, humble, fearless, and collaborative.

Engineering at Next Caller, a Pindrop Company

Engineering team and processes

Our engineering team is cross-functional, including members with traditional software engineering, DevOps, Data Science, and R&D expertise. Our team operates on two-week sprint cycles with sprint planning, daily stand-ups, daily sandbox (optional, as needed), and retros. All of our engineers have the opportunity to write and push code, with deployments occurring on a daily basis.

Technical Challenges

Deploying machine learning to address the challenges of phone fraud, a problem historically addressed through static, rules-based solutions. Building infrastructure to support the ingestion and analysis of billions of phone calls annually. Providing creative technical solutions to meet the logistical and infosec needs of Fortune 100, 500, and 1000 financial services institutions for integrations.

Projects you might work on
  • Migrating our entire infrastructure to a serverless environment.

  • Transitioning multiple financial services institutions from a single-tenant stack to a multi-tenant stack with no interruption in service.

  • Deploying a dynamic machine learning engine to replace a static rules-based analysis engine.

Tech stack
Amazon AWS

Working at Next Caller, a Pindrop Company

Our core values are Be a Student, Be Solutions Oriented, Lead by Example, Be Purposeful, and Be Transparent. We have built a culture of exceptional people who exemplify those traits, and we infuse those values into everything we do and build.

Perks & benefits
  • Generous Vacation

    Unlimited PTO.

  • Free Food

    We have an office Bevi machine and keep our kitchen stocked with snacks.

  • Gym/Fitness

    Through Justworks, we are able to offer subsidized rates to certain fitness centers in NYC.

  • Beautiful Office

    Beauty is open to interpretation, but it is definitely CONVENIENT. Right around the corner from the Fulton Street subway station in the Financial District. Accessible by every subway line in NYC.

  • Company Retreats

    Annual company ski trip in the winter and camping trip in the summer.

  • Maternal/Paternal Leave

    Unlimited paid parental leave.

  • Workshops/Conferences

    Every member of the Next Caller team receives a personal professional development stipend to use at their discretion. In addition, managers work with their team members to carve out additional funds to dedicate to conference and workshop attendance.

  • Team Activities

    Frequent company social events. Game night (specifically Magic: The Gathering) is the biggest hit.

  • Health Insurance

    Medical, Dental, Vision.

  • Flexible Hours

    We are about building and maintaining outstanding products and services - not logging hours. Flexible hours are enjoyed and encouraged.

Our Team by the Numbers

Interested in this company?
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