NURX

101 - 250 Employees
26 - 50 Engineers
$25M - $50M Funding
Series B

We know that no one has time to wait in line at the pharmacy. We know that seeing a doctor often isn't easy — on your schedule, wallet, or peace of mind.

Our platform makes it easy for anyone, regardless of circumstance, to get medication quickly, discreetly, and affordably. So we can all stay safe and in control of our own health, always.

Learn more about our tech and some the stuff we're working on here: https://www.nurx.com/technology .

NURX photo 1
Active Roles 1 more active role
Why join us?
  • You have the opportunity to make a huge impact that is felt throughout the entire company. As an early team member, you can shape the way patients throughout the country receive their medication.

  • Our team values autonomy, diversity, happiness, empathy for our users, transparency, curiosity, and health and wellness.


Engineering at NURX
Engineering team and processes

We organize our engineering teams around the Patient Experience (software our patients use), and our Platform (software our doctors and customer service team use.) Each focuses on a part of the process, and for our Platform team, works directly with our end users.

All of our teams work on a synchronized 2-week sprint schedule, but we release software continuously as features are finished. That cadence allows us to do things like planning meetings on the same day so we can participate across teams as needed, without slowing down new launches.

Technical Challenges

We try to move faster by automating or eliminating the wasteful steps in our current healthcare system - like answering questions multiple times, calling to schedule appointments, and faxing paperwork between doctors, just for starters. Our goal is to make the process as seamless and real time as possible, but a lot of work lies ahead before we achieve this vision. This requires us to be able to combine information from a variety of sources (insurance, patient data, doctors, and pharmacies), and to build tools to automate highly complex processes to ensure patients get high quality care as quickly as possible.

Projects you might work on
  • Medical Contact Routing

    Our patients often have questions, both simple customer-service issues like rescheduling a shipment and complex medical questions about medication side effects. Today these incoming contacts go through a manual review process before being sent to the right team. But why? If a patient texts us about side effects, or specific questions about drug interactions, we should be able to automatically route the contact directly to the right person within seconds. This seemingly small optimization can cut hours off our response times.

  • New Services (and modalities)

    We’re always focused on helping our patients get the care they need. Today, we’re proud to offer 5 different treatment and testing options, but our goal is to keep expanding. As we move into new areas, it often means we need to collect different health data from the patient, be that pictures, descriptions of symptoms, or results from regularly scheduled lab tests. Our Patient Experience team is working on adding new modalities to our web and mobile apps to make that process faster and easier, so Nurx can expand our services and reach more people.

  • Order optimization

    We need to ensure our thousands of patients always have enough medication on hand, without stocking unlimited medication. So we partner with a network of pharmacies, but no two pharmacies are alike: They have different prices and lead times, can only ship to certain states, or don't work with specific insurance plans. Picking the right one is critical to ensuring our patients get their medication at the right time. Our Platform team is building software to handle all of this work automatically, ensuring that our pharmacies are automatically optimizing for our patient experience while keeping costs low.

Tech stack
Ember.js
Javascript
TypeScript
Node.js
PostgreSQL
AWS
Redis
Twilio
Kotlin
Swift
Python
Linux

Working at NURX

Our core values embody who are are and what drives our culture, decision making, and priorities. We:

Are Patient First Dare to be Better Are in this Together Own It Do the Right Thing

Generous Vacation

Unlimited PTO (and we USE it!)

Free Food

Catered lunch, healthy snacks, cold brew and pour-over coffee to name a few.

Gym/Fitness

Monthly Health & Wellness stipend.

Beautiful Office
Maternal/Paternal Leave
Flexible Hours
Health Insurance

All full-time employees are 100% covered for medical, dental, and vision insurance.

Team Activities
Relocation

We provide relocation assistance for new teammates joining from outside of the Bay Area.

Other

401 K; Flex Spend Account (FSA); Life insurance; Short-term and long-term disability insurance.

Transportation

If office based, we offer up to $250/mo to cover your commute to/from the office (passes, Lyft credits, etc.) If remote, trips for team get-togethers are also included.

Work from Home

We are flexible about our work from home policy - many engineers work remotely 1 day a week, and sometimes more.

Travel

We have offices in Miami, Syracuse, Boulder, as well as our HQ in SF, and our engineering team has the opportunity to visit them as part of our work!


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