Quality Assurance Engineer

Who We are: ParentSquare is a Santa Barbara based growing company that's changing the way schools and parents communicate every day. Sounds simple? We strive to keep it that way! Parents in 41 states (and growing!) across the U.S. utilize our platform to stay informed and involved from the way they prefer to be notified - email, text, voice, web, app, social - to the ways they want to get involved - sign ups, payments, RSVPs, language translations, chat and more. We are constantly innovating to provide simpler, more intuitive tools that can be easily used by all educators and parents transcending the barriers of technology and language.

Who We’re Looking For: We are looking for someone who loves to ask questions, seek answers and leave no stone unturned in the process to join our team as our Quality Assurance Engineer. You are a vocal advocate for the customer who strives for a flawless user experience. You are an expert at testing software, with experience in testing systems across various environments such as web services, web applications, and mobile applications. You have some experience with UI automation testing tools and best practices and will take a lead role in establishing our QA processes and key metrics. You’ll have the unique opportunity to join our rapidly growing company in a role where you will have a direct impact on our users.

This role will include: Interacting with Customer Success, Product Management, and Product Development teams to help solve technical problems, perform quality assessments, triage issues, and identify risk Creating test cases and a testing strategy plan based on business requirements, executing those test cases, and documenting the results. Writing scripts and using tools for automated testing and data validation Ensuring all corrective actions are assigned, documented and completed. Understanding the Software Development Life Cycle and general project management methodologies.

Our Ideal Candidate will have: 2+ years of experience in software quality assurance Ability to analyze feature requirements and design a detailed plan to test those requirements Understanding of complex problems and test case creation in a web environment Experience in testing web applications and mobile applications Ability to work independently to drive processes forward Working knowledge on test management and defect tracking tools, as well as experience in post-mortem analysis of issues and bugs Familiarity with Ruby on Rails Experience with API testing tools such as Postman Experience setting up QA processes from scratch Experience with Jira and SQL databases

The perks of working for us are great! You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide health insurance, 401K, stock options and gym memberships. This role can be remotely based or (post-COVID) located in our offices in Goleta; with an open floor plan, plenty of comfy seating, a full kitchen and Gold’s Gym just downstairs