Pathlight

Pathlight (pathlight.com) was founded by two entrepreneurs who wanted to tackle a challenging and unsolved problem: managing people every day is really hard and no one has built software to help.

After selling their last company to Yelp, they started noticing that managers in every department were struggling, regardless of how experience they were. Engineering managers weren't able to flag, diagnose, and manage anomalous behavior. Sales and Customer Service managers had 20 tabs open in their browser just to figure out was going on. Every single one of them was reinventing the wheel and their teams were suffering because of it. After all, who hasn't had a bad or stressed or too busy manager?

Trey and Alex realized that, for the first time, there's enough data available for software to help intelligently manage people. The idea for Pathlight was born.

Pathlight ingests behavioral data from systems like Salesforce or Github, translates that into human-centric intelligent insights, and allows managers to triage in one click (or automatically) to drive the right behavior consistently. The result is highly effective, efficient managers who spend more time being a human and leading their teams to success.

Our Stage: We're at this exciting inflection point – we've shipped product, have users that love us, and have just raised our Series A from a Top VC, but the team is still super small, with a lot of opportunity for ownership and leadership. Joining Pathlight now means becoming part of the founding team of engineers, each of whom will have a massive impact on the product, platform, engineering culture, and company itself.

Our Values: We live and breathe the following 5 values:

Customer Obsession - we’re dedicated and singularly focused on making customers successful (and we believe that we can do it, too). From our product to our customer service to our content, we always try to go above and beyond. We can only build a successful company if our customers LOVE us.

Raise the Bar - we are always looking to raise the bar and improve. Our product should be better today then it was yesterday, our customer service should always be improving, and every new hire should raise the bar. We can always be better. We are hungry to grow. We want to work with ambitious people with high expectations.

Own It - You are directly accountable for some things and indirectly accountable for all things. When you see something you want to change, own it. “Not-my-job attitudes” aren’t for us: we admire, recognize, and reward people who do the opposite.

Fast and Thoughtful - We are in uncharted territory, and we need speed, creative thinking, and rigorous analysis to capture this new category. We favor action in everything we do: development, customer issue resolution, decision making, meeting follow-ups, etc. When we are right, we win and continue pushing. When we are wrong, we learn, adjust, and are better for it.

Employee Success – we are all responsible for ensuring every employee is successful. That means trusting each other’s intentions, collaborating, pressure-testing thinking and vigorously debating (for the right reasons and while remaining civil), lifting each other up, being transparent and honest and humble, and having fun.