We help ecommerce stores communicate with their customers via SMS
We're profitable and growing 10% every month with over 800 customers.
We're a Y Combinator company that focuses on PRODUCT before anything else (including sales and marketing).
We're a team of 20 fully remote folks, and believe that people should be able to work wherever makes them happy.
We follow a loose Agile process, where customer product requests are aggregated, analyzed, and prioritized by the product and engineering team. From there, engineers decided projects they are interested in and work with our design firm on developing a solution.
We are not perscriptive with feature development. Engineers are given problems and the tools to work on a solutions for those problems. They have ownership over the products they develop and ship them to production after review.
We send more than half a million SMS messages per day and ingest hundreds of thousands events per minute in order to determine the right timing and content of a message. We utilize Redis and AWS Kinesis to buffer event streams and analyze clickstream data.
In a year, we will send more than 3 million messages per day and expect to have challenges related to message performance analysis and data visualization for our customers.
You would develop a
trigger enginethat allows brands to determine which messages get sent to which customers.
Is a customer asking about shipment tracking information? Reply with their tracking link, etc
You would work with our data science team to develop an intelligent A/B testing framework that allows brands to dynamically send communication based on how their customers prefer.
You would develop a payments platform within Postscript, to allow customers to order new products by replying
Buyand having an order shipped to their door. You would leverage our deep integration with Shopify to do so.
Our values can be described through a simple acronym: FEACH
Fearless: We take risks and aren't afraid to ship code
Eighty / Twenty (80/20): Done is better than
perfect, we deliver as much business value to our customers as possible.
Animal: We believe in the growth mentality, everyone on the team excels at what they do and wants to get better every day.
Customer Obsessed - We go the extra mile for every customer. We are responsive and we CARE
Humble: No room for jerks on this team!
We're fully remote!
Get your stuff done on YOUR time. We like to overlap from 10am to 2pm PT for meetings on some days but are flexible otherwise!
Work from home with your pals by your side! Many of us have pets that we adore :)
For every new employee, the founders and manager comes out to onboard in person and help give them a sense of the culture.
We also have full-team retreats 3 times a year in a different city each time. Remote work is great, but meeting in person a couple times a year makes it that much better!
We'll pay your way to your favorite conferences — personal growth is important!
We're fully remote, but offer a $2000 stipend to revamp your home office into whatever works for you
We cover 85% of the highest health care we offer, and full coverage for anything under that. We also cove 75% for dental and vision, and 100% of life insurance.
We cover 35% for any dependents as well.
We strongly encourage primary-caregiver parents to take 3 months and non-primary-caregiver parents to take 6 weeks of paid time off after a birth or adoption. We also support taking off additional time after you return as needed, especially in the first few months back.
We have an $100/month stipend to spend with any of our ecommerce customers or prospects. We believe that understanding our customer journey on a day to day basis is an important aspect of building a good product.
Interested in this company?
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