Postscript

11 - 25 Employees
< 10 Engineers
$10M - $25M Funding
Series A

We help ecommerce stores communicate with their customers via SMS

Postscript photo 1 Postscript photo 2
Active Roles
Why join us?
  • We're profitable and growing 10% every month with over 800 customers.

  • We're a Y Combinator company that focuses on PRODUCT before anything else (including sales and marketing).

  • We're a team of 20 fully remote folks, and believe that people should be able to work wherever makes them happy.


Engineering at Postscript
Engineering team and processes

We follow a loose Agile process, where customer product requests are aggregated, analyzed, and prioritized by the product and engineering team. From there, engineers decided projects they are interested in and work with our design firm on developing a solution.

We are not perscriptive with feature development. Engineers are given problems and the tools to work on a solutions for those problems. They have ownership over the products they develop and ship them to production after review.

Technical Challenges

We send more than half a million SMS messages per day and ingest hundreds of thousands events per minute in order to determine the right timing and content of a message. We utilize Redis and AWS Kinesis to buffer event streams and analyze clickstream data.

In a year, we will send more than 3 million messages per day and expect to have challenges related to message performance analysis and data visualization for our customers.

Projects you might work on
  • You would develop a trigger engine that allows brands to determine which messages get sent to which customers.

    Is a customer asking about shipment tracking information? Reply with their tracking link, etc

  • You would work with our data science team to develop an intelligent A/B testing framework that allows brands to dynamically send communication based on how their customers prefer.

  • You would develop a payments platform within Postscript, to allow customers to order new products by replying Buy and having an order shipped to their door. You would leverage our deep integration with Shopify to do so.

Tech stack
Python
React
AWS

Working at Postscript

Our values can be described through a simple acronym: FEACH

Fearless: We take risks and aren't afraid to ship code Eighty / Twenty (80/20): Done is better than perfect, we deliver as much business value to our customers as possible. Animal: We believe in the growth mentality, everyone on the team excels at what they do and wants to get better every day. Customer Obsessed - We go the extra mile for every customer. We are responsive and we CARE Humble: No room for jerks on this team!

Work from Home

We're fully remote!

Flexible Hours

Get your stuff done on YOUR time. We like to overlap from 10am to 2pm PT for meetings on some days but are flexible otherwise!

Pet Friendly

Work from home with your pals by your side! Many of us have pets that we adore :)

Company Retreats

For every new employee, the founders and manager comes out to onboard in person and help give them a sense of the culture.

We also have full-team retreats 3 times a year in a different city each time. Remote work is great, but meeting in person a couple times a year makes it that much better!

Generous Vacation

Unlimited PTO

Workshops/Conferences

We'll pay your way to your favorite conferences — personal growth is important!

Relocation

We're fully remote, but offer a $2000 stipend to revamp your home office into whatever works for you

Health Insurance

We cover 85% of the highest health care we offer, and full coverage for anything under that. We also cove 75% for dental and vision, and 100% of life insurance.

We cover 35% for any dependents as well.

Maternal/Paternal Leave

We strongly encourage primary-caregiver parents to take 3 months and non-primary-caregiver parents to take 6 weeks of paid time off after a birth or adoption. We also support taking off additional time after you return as needed, especially in the first few months back.

Other

We have an $100/month stipend to spend with any of our ecommerce customers or prospects. We believe that understanding our customer journey on a day to day basis is an important aspect of building a good product.


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