Senior Software Engineer, Client Media - Audio Processing

Remote, San Francisco, CA, United States, Silicon Valley, CA, United States


Role Locations

  • Remote
  • San Francisco, CA, United States
  • Silicon Valley, CA, United States


501+ people

Role Description

Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

We’re currently looking for:

The RingCentral Video Engineering (RCV) team is at the forefront of the company’s next-generation product advancements. This position will be based out of our headquarters in Belmont, CA, as part of a local team of engineers, while also working closely with engineering teams in Ukraine, Russia, and China.

The person in this highly strategic role will work on critical engineering initiatives focused on increasing RingCentral’s leadership footprint in the UCaaS domain. This person should have a demonstrable track record of working with engineering teams across multiple geographies, delivering products that were business critical and industry defining, and highly successful cross-functional collaboration on product architecture and implementation.

This person filling this role will be responsible for improving the media processing layer in the RingCentral Video client apps on various platforms. This layer will handle the capture, processing and transmission of audio and video from the end-user’s client endpoint in an efficient manner with high quality. This does not include the application and UI layer, which sits above the media processing layer.

Key success factors include a passion for quality and system performance, experience with low-level system software development, plus some experience in real-time communication software. We are looking for someone who can enhance the media experience across all our audio & video products.

To succeed in this role you must have experience in:

Design and development of the audio processing layer in RingCentral’s Video client apps Contribute to system design and development, with a focus on quality and performance Provide lower level modules for audio capture, processing and transmission, along with higher level API to enable application and UI development for end-user applications Have a passion for developing high quality software and on-time delivery Champion the continuous investigation of new technologies, and promote a culture of innovation


Bachelor's degree or higher in Computer Science, Computer Engineering or related fields 10+ years of experience in software design and development Knowledge of classical algorithms, data structures and multi-threaded software development Experience with distributed systems and real time applications Experience with system programming using C/C++

Expertise in at least one of the following areas:

Audio capture and processing, such as acoustic echo cancellation, noise reduction Optimizing the application and network stack to deal with packet loss, latency & jitter Optimizing system performance on Windows, or Mac OSX Excellent communication skills Passion for creating best in class products

Nice to have:

Experience with WebRTC, RTP, signaling protocols (SIP, XMPP), HTTP, REST Experience with: Messaging middleware Other programming languages such as Swift, React JS, Python, MATLAB Experience with objective quality measurements using MOS, PEVQ, POLQA, THD, etc.

What we offer:

Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits 401K match and ESPP Flexible PTO Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace Paid parental leave and new parent gift boxes Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Rocket Lawyer services that provide legal advice, document creation and estate planning Employee bonus referral program

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Ringcentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. We empower global workforces to communicate, collaborate and connect via any device in any location. RingCentral is a Glassdoor Best Company to Work For. We are headquartered in Belmont, California with offices around the world.

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