Engineering Manager


SmartBiz Loans

Role Location

  • Remote


101 - 250 people


433 California Street, Suite 900
San Francisco, CA, 94104, US

Tech Stack

  • React
  • Apollo
  • GraphQL
  • Gatsby
  • Storybook
  • Python/Flask
  • Docker
  • AWS technologies
  • TensorFlow
  • Terraform
  • Ansible
  • Sidekiq/Redis
  • Nginx
  • JS
  • Ruby on Rails

Role Description

With hundreds of thousands of small businesses coming to SmartBiz for their financial needs, we arguably have one of the most comprehensive US small business data sets in the country. This continually refreshed set of data allows us to develop and provide never-before-possible products and services. We use a full spectrum of machine learning and data analytics technologies.

Small businesses trust us with their data because we deliver unparalleled data-driven insights, and transparent recommendations and value.

#1 online platform for SBA 7(a) loans under $350,000 for small businesses 50% + of the loans funded by our banks are for women-owned, minority, or veteran businesses. American Banker's Best Places to Work in Financial Technology in both 2017 and 2020. TechBullion named SmartBiz as one of the 5 Best Fintech Companies to Work For in 2019 #313 on the Inc. 5000 list of fastest-growing private companies in the U.S. in 2018 Named one of the Best Places to Work and one of the Bay Area’s Fastest-Growing Private Companies by the San Francisco Business Times. A+ rating with the Better Business Bureau and rated excellent by review websites TrustPilot, Consumer Affairs, and Google

Engineering Manager Through automation (including using machine learning to analyze documents) and customer experience optimizations, the team spearheaded the company in Q1 to fund 10x+ the loan volume from the previous year and this growth is expected to continue in Q2 and beyond.

As the Manager, you will be set up for success if you approach this role from a player/coach perspective. Player: You will be responsible for entire user stories, end to end, including designing and coding them. Coach: You will be responsible for hiring, developing and retaining a team of engineers, ranging from recent college grads to senior, staff level, engineers. You care equally about their technical and soft skills and your coaching style is one that inspires. You care about the customer experience, you love data and understand that in order to scale, automation is critical. You will collaborate with PMs to identify innovative solutions, plan releases, design and code implementations, and improve processes. You must have recently been hands on (player) and have exceptional technical (Ruby, Python, React, TensorFlow, and AWS), planning, and influencing skills.

Deliverables you’ll be measured on: Consistently plan and deliver high quality releases in 2 week sprints Partner/Collaborate with PMs to develop longer term roadmaps Optimize the customer experience and automate the analysis so that we fund at least 100,000 loans in Q2 (we did just shy of this in Q1) Identify, recruit, and onboard additional exceptional talent; maintain and improve team engagement, measure engagement using 360 feedback from direct reports and peers Deliver on the technical roadmap to ensure that we continue to improve the quality, performance, and scalability of our products and services

Skills and Experience that will help set you up for success in this role: Bachelor of Science in Computer Science or equivalent experience 7+ years of design and development experience, with a desire to become an expert at Ruby and Python. Deep technical knowledge, knowing when to make trade-offs for short and long term objectives. Experience with Lucid Charts. 3+ years management experience; both junior and senior level team members. A history of hiring, building and retaining outstanding teams. A history of driving change. Knowledgeable in change management techniques. A great balance of inquiry and advocacy. Roadmap, Release, and Sprint planning experience using Jira.

Our Benefits Competitive salary and equity 100% paid comprehensive health and dental insurance for you and your dependents 401(k) program offering Roth and Traditional options Generous vacation and holidays

Engineering has the option of being 100% remote.

-- SmartBiz Loans is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law.

About SmartBiz Loans

10% of the entire nation's volume of SBA 7(a) loans under 350k are processed using SmartBiz's platform. 50% of the loans funded by our banks are for women-owned, minority, or veteran businesses.

Company Culture

Collaborative. Diversified. Respectful. Passionate about impacting small businesses; helping them thrive and get capital when they need it. There is no way we would have survived the intense last 5 quarters if the team hadn't done a great job building relationships, not just within engineering. This was group who pulled together to impact thousands of businesses, lives, and jobs. Knowing this is what we were doing, was the fuel that sustained us.

Interested in this role?
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