Thanx, Inc.

San Francisco
101 - 250 Employees
51 - 100 Engineers
$10M - $25M Funding
Series B

Thanx is a fully-automated customer happiness platform for brick-and-mortar businesses.

Effortless for consumers: Thanx is the easiest way to automatically earn rewards at your favorite merchants — no plastic cards to carry and no check-ins required. Just shop with any credit or debit card.

Effortless for merchants: Thanx tracks and rewards consumer purchase activity without additional hardware or point-of-sale integration, allowing merchants to quickly customize retention marketing for their business.

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Why join us?
  • Experiencing multiplier growth in key business metrics.

  • Huge impact joining a small, high-functioning, tightly-knit, fun team.

  • We have an amazing data set (offline consumer behavior data) that no company has really ever tapped into.


Engineering at Thanx, Inc.
Engineering team and processes
  • Structure —we are a flat organization. No titles, no egos. Just work and fun!
  • Process — we have one-week sprints, usual Scrum ceremonies - a tight planning meeting, 5 min daily stand-ups and a retro.
  • Tools — we use JIRA; we know it's not perfect but we don't let that get in the way. Slack and Google Hangouts are our go-to tools for communicating with folks that are remote/WFH.
Technical Challenges
  • We model the life cycle of a brick and mortar customer. Super challenging technical challenges:
    • systems — building and maintaining decoupled, highly-available services and apps.
    • data - credit card/payments, SKU-level transactions, store-staff data.
    • machine learning - statistical models to do customer segmentation, drive additional ROI via automated campaigns for merchants & recognition, rewards and VIP experiences for loyal customers.
Projects you might work on
  • Use NLP to do sentiment analysis on feedback merchants receive from their customers.

  • Build a pipeline to ingest data from various point-of-sale terminals to enable item-level and staff-analytics. e.g. kale salad is the most popular item in SOMA location, all customers Ellie served gave a 10 on NPS.

Tech stack
Rails
Redshift
Elastic Beanstalk
Lambda/API Gateway)
Heroku
MySQL
PostGres
Redis
Resque
Obj-C
Swift
Realm
HTML
Bootstrap
React
React Native
Hadoop
HBase
Storm
Zookeeper
AWS

Working at Thanx, Inc.

Culture is important to us especially as we go through a period of rapid growth. We Embrace Diverse Perspectives. We Focus On What Matters. We Make It Happen. We Say “Thanx” Generously. As corny as it may be, we literally say “Thanx” to each other in company all-hands.

Generous Vacation

Take what you need vacation aka unlimited PTO.

Workshops/Conferences

We encourage you to grow, just ask and get it approved by your manager.

Maternal/Paternal Leave

12 weeks paid.

Health Insurance

80% covered for individuals. 60% covered for families.

Team Activities

Happy Hours. Hack Days. Volunteer Events. Bubble Soccer. Karaoke. We are just getting started, but there is much more!

Transportation

Pre-tax dollars towards your commute.

Work from Home

If you need to WFH, just tell your team+manager and you are good!

Gym/Fitness

Impromptu wellness breaks throughout the day.

Relocation

Interested in this company?
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