SRE/DevOps Engineer


Trusted Health

Role Location

  • Remote


501+ people


201 California St Ste 950
San Francisco, CA, 94111, US

Tech Stack

  • React Native
  • React
  • Ruby on Rails
  • PostgreSQL
  • AWS

Role Description

What is Trusted Health?

Trusted is a technology platform that connects healthcare professionals with flexible job opportunities at caregiving facilities across the country. Founded in 2017, Trusted has grown rapidly in pursuit of its mission to help people everywhere get care. In just a few short years, Trusted has become one of the fastest growing companies in the history of the healthcare staffing industry and was recognized as one of Forbes’ “Next Billion Dollar Companies.” Hundreds of thousands of clinicians have already signed up for Trusted’s platform, connecting with & working at healthcare facilities in all 50 states and the District of Columbia.

Trusted’s platform isn’t just a labor marketplace, it’s also an end-to-end employment system allowing the company to scalably serve as the employer-of-record for the healthcare professionals that they work with. This encourages deep relationships between Trusted and its clinicians and provides Trusted with the opportunity to create a best-in-class experience throughout the entire candidate lifecycle, from acquisition through retention, while eliminating stressful, employment-related overhead from both our clinical professionals and healthcare partners.

Trusted’s headquarters is located in San Francisco’s Financial District, though it has taken a digital-first approach to building its workforce and the majority of their team resides outside the Bay Area.

What we are looking for:

Your mission is to design, implement, automate and support our production infrastructure, automate our engineering workflows and improve the daily experience of our engineers. You’ll work in a highly collaborative environment with fellow engineers to help continuously improve the engineering department’s effectiveness and ensure our production systems are resilient and scalable.

There is a tremendous amount of opportunity in front of us, and continuously improving our software ecosystem has a direct positive impact on our ability to support healthcare professionals and keep up with the awesome demand for Trusted's platform.

We use both AWS and Heroku for our infrastructure. CircleCI for our CI/CD pipeline, Terraform for our IaC, and Github for our code versioning. Direct experience in all these technologies / platforms is not required. Your responsibilities: Design, build, operate, and support highly available, fault tolerant, observable, performant, secure, and scalable platform tools, systems and infrastructure in a cloud based environment Setup and maintain new build and CI/CD tooling, IaC implementations and engineering productivity tooling Support Security and Compliance governance support in production environments Provide the first line of Engineering support for any issues related to product deployment, availability and internal operations Setup and maintain infrastructure & product reliability monitoring and alerting Collaborate with engineers to understand their build pipelines and tooling needs Use a data-driven approach to evaluating any new infrastructure that might need to be added, whether it’s off-the-shelf, built in-house or a mix Participate in an on-call rotation for after-hours production infrastructure incidents

Who you are: Collaborative | You are passionate about our mission and excited for the work we do. You take pride in building software that doesn't just work, but is also delightful to use. Proactive | You act without being told what to do and bring new ideas to the company. You want to join a modern software development team that iterates and ships code rapidly. Works with honesty & integrity | You work to earn trust and maintain confidence of internal and external stakeholders. You do what is right, not just what is expedient. Strategic thinker | You determine opportunities and threats through comprehensive analysis of current and future trends. You are able to deal with complexity and change. You like working in a company environment that values ownership and business impact from all departments You have: 4+ years of experience in the fields of SRE, DevOps or production or cloud engineering 4+ years of experience working with modern cloud architecture and platforms (virtualization, networking, database, message queueing, etc) Experience in Infrastructure as code (IaC) and deployment automation with tools such as Terraform, CircleCI, CloudFormation, Jenkins, Ansible, or Chef (Terraform/CircleCI experience a definite plus) Experience with SRE best practices, working knowledge of observability principles is a big plus Proficient with one or more programming languages like Ruby, Python, Go, etc (Ruby experience is a plus) Believe in the importance of security, and enjoy the idea of partnering with engineering to ensure the integrity of our customers' data. Enjoy working as part of a remote-first, distributed team: smart, ethical, friendly, hard-working, and productive Understands how to engage other engineers as stakeholders

Bonus Points: Experience working with containerization technologies (Docker, Kubernetes, Helm, etc) Experience in AWS specifically and related services such as EC2, S3, SQS, RDS, etc Experience with Heroku

We offer: Stock options and competitive compensation package Paid vacation & sick time, paid family leave, and flexible work hours Employer-paid health insurance, vision, and dental Mindfulness and fitness reimbursement Monthly cellular phone reimbursement Employer-sponsored 401k

About Trusted Health

Trusted Health is improving access to care by rethinking the way health care workers connect with caregiving facilities across the entire US, and employing them at scale.

An aging population, staffing shortages and rising levels of clinician burnout have all contributed to a healthcare crisis in the U.S. Today, we’re asking more from our clinicians than ever before, but we don’t always provide them with the necessary support to find and build healthy, fulfilling careers.

We're looking for new teammates that are interested in taking on ownership across our product and engineering verticals to help support our company's rapid growth. Engineering plays a special role at Trusted - we are applying modern web, mobile, and software automation engineering practices to help serve our nurses at scale and attack efficiency problems that plague the healthcare industry.

Company Culture

At Trusted, we subscribe to a set of beliefs that help guide how we work, connect, and problem solve. We meet challenges along the way together, with a voice, with intention, and in a way that reflects who we are and why we’re here.

Our Values

ADVOCATE | for our community,
 for each other,
 for our mission

SWEAT THE SMALL STUFF | understand the why,
 act with purpose,
 think at scale

FLOCK TOGETHER | create memorable experiences,
 empower others,
 celebrate often

INSPIRE TRUST | be genuine,
 be transparent,
 be accountable

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