Senior Devops / Site Reliability Engineer

East Bay, CA, United States, Remote, San Francisco, CA, United States, Silicon Valley, CA, United States

Voicebase Inc

Role Locations

  • East Bay, CA, United States
  • Remote
  • San Francisco, CA, United States
  • Silicon Valley, CA, United States


51 - 100 people


44 Montgomery St
San Francisco, CA, 94104-4602, US

Tech Stack

  • AWS
  • Kubernetes
  • Terraform
  • Chef
  • MySQL
  • Jenkins
  • Rundeck
  • Java
  • Prometheus
  • Consul
  • Vault
  • Google Cloud Platform
  • Spring Boot
  • Docker
  • JMS
  • Pulsar
  • ElasticSearch
  • Redis
  • Python

Role Description


  • Manage hybrid infrastructure (AWS, GCP, and data center colos) along with the Kubernetes platform.
  • Automate the creation, tear down, and management of infrastructure as well as the product deployment following the Infrastructure as Code philosophy.
  • Manage product observability, availability, scalability, and security.
  • Design, review and implement solutions to comply with regulations like EU GDPR, SOC, HIPAA, PCI, etc.


  • A minimum of 4+ years of experience and track record managing cloud and on-prem infrastructure.
  • BS in Computer Science or a related field, or equivalent work experience.
  • Extensive hands-on experience on managing Kubernetes platform.
  • Extensive hands-on scripting experience and demonstrated proficiency in Python, Go, Bash, Terraform, Chef, and Ansible.
  • Strong proficiency in one or more of the areas of Linux system administration, networking, or security.
  • Demonstrated ability to provide technical ownership and establish best practices in a dynamic, fast-paced environment.
  • Excellent written and verbal communication skills.

About Voicebase Inc

VoiceBase is a second-generation Customer Experience (CX) Platform that delivers powerful voice and text analytics to the contact center and across today’s data-driven enterprise. We help enterprises make better decisions by using AI, NLP, and Machine-Learning, to predict customer behavior and unlock actionable intelligence. We operate at scale with enterprise grade security. Our customers include Fortune 500 companies, call center operators, and voice application developers.

Company Culture


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