Senior Devops / Site Reliability Engineer

East Bay, CA, United States, Remote, San Francisco, CA, United States, Silicon Valley, CA, United States

Voicebase Inc


Role Locations

  • East Bay, CA, United States
  • Remote
  • San Francisco, CA, United States
  • Silicon Valley, CA, United States

Employees

51 - 100 people

Address

44 Montgomery St
San Francisco, CA, 94104-4602, US

Tech Stack

  • AWS
  • Kubernetes
  • Terraform
  • Chef
  • MySQL
  • Jenkins
  • Rundeck
  • Java
  • Prometheus
  • Consul
  • Vault
  • Google Cloud Platform
  • Spring Boot
  • Docker
  • JMS
  • Pulsar
  • ElasticSearch
  • Redis
  • Python

Role Description

Responsibilities

  • Manage hybrid infrastructure (AWS, GCP, and data center colos) along with the Kubernetes platform.
  • Automate the creation, tear down, and management of infrastructure as well as the product deployment following the Infrastructure as Code philosophy.
  • Manage product observability, availability, scalability, and security.
  • Design, review and implement solutions to comply with regulations like EU GDPR, SOC, HIPAA, PCI, etc.

Competencies

  • A minimum of 4+ years of experience and track record managing cloud and on-prem infrastructure.
  • BS in Computer Science or a related field, or equivalent work experience.
  • Extensive hands-on experience on managing Kubernetes platform.
  • Extensive hands-on scripting experience and demonstrated proficiency in Python, Go, Bash, Terraform, Chef, and Ansible.
  • Strong proficiency in one or more of the areas of Linux system administration, networking, or security.
  • Demonstrated ability to provide technical ownership and establish best practices in a dynamic, fast-paced environment.
  • Excellent written and verbal communication skills.

About Voicebase Inc

VoiceBase is a second-generation Customer Experience (CX) Platform that delivers powerful voice and text analytics to the contact center and across today’s data-driven enterprise. We help enterprises make better decisions by using AI, NLP, and Machine-Learning, to predict customer behavior and unlock actionable intelligence. We operate at scale with enterprise grade security. Our customers include Fortune 500 companies, call center operators, and voice application developers.

Company Culture

collaboration

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