What you will tell your friends you do:
Remember stories about passengers being angrily removed from flights because the airline oversold them? You solve that problem.
Here's some recent news coverage about us and the programs we power: http://www.chicagotribune.com/lifestyles/travel/ct-flex-schedule-united-airline-20170713-story.html
What you will really be doing:
Volantio is a SaaS travel technology company that allows major airlines to better manage their inventory and improve customer experience by dynamically rebalancing flight loads based on changing demand.
In cases of overbooking, increased demand, or flight delays, our system can detect the situation and automatically swing into action. By contacting customers in real-time, the platform coordinates voluntary passenger moves by making personalized offers to move to an alternate flight, freeing up much needed seats on the “problem” flights. This process can often be done well in advance of the departure date, which means that this is a rare airfare product that can make both passengers and airlines better off.
This dynamic introduces much-needed liquidity into a previously “one-way” market, and has the potential to fundamentally change the underlying economics of selling airline tickets (or travel product in general).
Our program has been very well received by airline passengers, and was some of the only positive press United received last year: http://www.chicagotribune.com/lifestyles/travel/ct-flex-schedule-united-airline-20170713-story.html
We are hiring because we have customers figuratively lining up and waiting for us to sell them our service.
We are being funded by the investment arms of some of the most prestigious airlines in the world.
We are one of 7 startups (out of 350 applicants) participating in the Hangar 51 program - an accelerator run by IAG (owner of British Airways, Iberia, and Vueling). We also participated in a similar program run by Qantas, which led directly to a long term relationship.
Our engineering team operates on weekly iterations. Each iteration ends with a demonstration to the whole company of the work that we did in the previous week. We then start a new iteration by discussing and selecting enough high priority work for the next week. We value communication very highly, and will err on the side of over-communicating. On a daily basis we have a short discussion about how we're going to approach the different work items we've selected, with the goal of making sure that even the people who don't work on an item have a general idea of how it fits into the rest of the system. We fix all bugs with very high priority to keep the quality of our system high and our customers happy. We also schedule a half day at the end of every iteration as unstructured 'investment time' for everyone to explore something they are interested in. We value automated testing very highly, and all tests are run by our continuous integration server after every commit. Deployment is similarly simple - just a push to the right branch in git, and everything else happens automatically.
1) Our production systems are on AWS, orchestrated by Kubernetes - and we use Kubernetes to keep our local development environments as close as possible to production.
2) We are building a system that can predict the likelihood of an airline passenger accepting a given offer, so we can optimize the operation of our service.
You would work on all aspects of our core product, from suggesting features and improvements to styling user interfaces and configuring the database. Over the course of any given month you can expect to write an integration with an airline backend system, design and add user interface features, test machine-learning models of user behavior based on aggregated historical data, visit an airline Revenue Management team in person, and more.
We have a relaxed atmosphere, and place trust in everyone. Rather than telling people what to do, our goal is to make sure everyone has the information they need to make important decisions themselves.
Once per week the whole team goes out to lunch on the company.
Our customers and some employees are spread around the globe (Sydney, Melbourne, Madrid, The Hague, and more), and we find it valuable for members of the engineering team to go and actually meet the people who use our system.
We will cover expenses for a conference related to your work every year. If you want to run a meetup or similar group, we will also sponsor it.
We cover 100% of medical, dental, and vision insurance.
We offer a relocation stipend to move if you are out of state.
Interested in this company?
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