We've built a community-building platform that our customers can install on their own website with one-line of JS code. This creates a real-time / async chat that allows website visitors to become community members, right on the customer's homepage.
It's kind of like having a Slack (or Discord Chat) right on your own website.
The biz model is B2B SaaS.
Here's a bit of our current progress: https://yenfm.substack.com/p/-a-commsaas-story-how-were-building
For those who are fans of
Jobs to be Done, here's a little verbiage for you: Creators hire YEN to help them launch, grow, and monetize their community.
Creators is anyone who is using their audience and community to build revenue (e.g. bloggers, vloggers, influencers, newsletter publishers, podcasters, and technology-enabled SMBs).
We're a virtues-driven business. We like to
table all-the-thingsand we communicate honestly, even and especially when it's hard.
We are radically-transparent and share as much as we possibly can, publicly, like our handbook: https://github.com/yenio/handbook
Give that a read and you'll get a good picture of who we are!!
We're a remote-first / distributed-first company:
We are async and are doing our best to create a safe, meaningful, and stress-free culture. It's hard, but, it's worth fighting for!
We have experienced leadership with the founder having built a number of venture-backed companies with acquisitions to Fortune 500. We've also raised 2 rounds of early-stage funding and have runway for 1-2 interested engineers to build our core product!
We have a clear vision for where we'd like to head (the problem space that we're attacking) and a plan of acquiring customers — your work would IMMEDIATELY have visible impact; a rare opportunity to build something from near-inception.
We have 3 technical folks (Founder/CEO and 2 full-stack engineers). We follow a 2-week sprint cycle with simple and rather unsophisticated deploys (at least for the moment).
We are currently building our core workflows but have an experienced team that requires light coordination. But, we are masters of communication and that is a must here @ YEN!
We share many of our operational habits here: https://github.com/yenio/handbook
You'd appreciate that we care about documentation and transparency! Communication is everything in a distributed-first team and it starts with those two things.
We have a unique scaling model where every registered user can also recreate the entire chat experience for themselves. This poses some very interesting scaling issues from the very beginning! We've had to rebuild our core architecture a few times as we get closer to MVP launch.
We also do not have a full-time designer... yet. We're working to hire one and have gotten away with some decent contractors.
We are building a web-based version (React) of our app first with native (iOS/Android) much, much later. A customer can
Magic Linkto register and chat with us in open channels.
You can see some of our public progress here: https://twitter.com/yenFTW/status/1340163010409627650
We are serious about our work but we don't take ourselves too seriously. We like to share our work (and lives) with our customers and community.
We are the most transparent team and culture you've ever experienced... it is a wildly-different feel!
build in the open — sharing a ton of what we know as things are in-progress. This will be hard to fully understand and appreciate, but, you'll need to be a competent writer and communicator for this to work.
John, the CEO, blogs daily (http://john.do) about life, family, startups, and everything in-between and communicates daily with thousands of our community members through a variety of (social) channels on the internet. This is a unique competitive advantage that we have.
work how you you work. we like that.
we historically meet 2-3 times in-person around the world.
we have the best (top tier) health insurance (vision and dental with brushes and toothpaste delivered to your door!).
we believe in
kaizen — continuous improvement, all-the-things. meaning, we thoughtfully offer executive / leadership coaching and pay for any health-related activities, especially mental health!
Got kiddos? We do too. Generous leave for the most important people in our lives!
work wherever you'd like! We'll help you get the stuff you need to be amazing!
Interested in this company?
Skip straight to final-round interviews by applying through Triplebyte.